User Data Deletion

We respect your right to privacy and provide options for managing your data.

How to Request Data Deletion

To request deletion of your FLOSC account and associated data, please contact us through the platform or via email. Provide your email address and confirm your identity. We will process your request within 30 days.

What Gets Deleted

Upon deletion:

Your user profile and credentials are permanently deleted
Your quiz responses and scores are removed
Your recorded audio files are deleted from our servers
Your learning progress and personal data are removed
Your purchase history and payment information are archived per legal requirements

What May Be Retained

For legal and contractual purposes, we may retain:

Anonymized usage statistics (no personal identifiers)
Transaction records required for accounting and tax compliance
Legal hold data if required by law
Aggregate learning analytics

Reactivation

After deletion, you may create a new account with the same or different email address. Deleted data cannot be recovered.